![]() ![]() Apparently, you can run the removal process from the Ring app, even if you didn’t set it up with Ring successfully yet. I’m not sure if this will work for everyone, but this was a very easy step and it allowed me to add my older Kwikset deadbolt (that was previously used with ). I just got off the phone with Ring support with a similar issue. So unless you hear back from Kwikset or one of the factory resets above helps, I think I would just bite the bullet if you want to say, Alexa I am home. They have one for 140 bucks less your 10% discount. As in you and perhaps I have already spent enough time to pay for it LOL.īut in my stumbling I ran across an idea that works with ring, purchased from ring gets a lifetime guarantee with monitoring. I was going to send you a link to the lock I gt at Amazon for a suggestion. Pondered if you could ask the previous home owners if they used “an app”?Īll this said and done a 4 year old lock is outdated Well it prob older than that. I have a usb adaptor in my hassio that does z-wave and zigbee, but it is not worth $45 bucks for you to see if it shows up zigbee. I have no clue if you could even look at the circuit board and identify a chip that would determine z-wave or zigbee. My initial thoughts are perhaps it is zigbee which is no help. So I have been Google’ing along with you. Z wave deadbolt how to#If you are outside of the US, please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. Our Alarm team can work directly with you to get this taken care of. If you’re not comfortable following those steps on your own, or the concern persists, please give our support team a call at one of the numbers available here. This should fully remove it from any previous system the lock was associated with and allow you to get it set up in the Ring App. Tap Remove and then follow the steps to put your lock into inclusion mode.Choose Advanced Options > Z-Wave > Remove Z-Wave Device.Tap the Alarm Base Station and then tap the gear icon in the top right corner. ![]()
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